Service contracts

Proactive service. Predictable operations.

With a service contract from HD, you ensure regular inspections, targeted maintenance and clear liability. The aim is to reduce unexpected breakdowns, minimise downtime and extend the lifespan of the equipment.

Service agreements can cover individual machines, systems or entire operating units. Agreements are based on the actual needs, risk assessment and maintenance strategy of each individual customer. We set them up in close collaboration with you and tailor the service to your operations, objectives and requirements.

Through regular monitoring and continuous surveillance, operators receive reliable information about the actual condition of equipment. This information provides the basis for informed maintenance decisions before costly downtime, production loss or property damage occurs.

What does a service agreement involve?

• Regular inspections and condition assessments
• Preventative maintenance according to schedule
• Continuous monitoring and analysis of data where applicable
• Priority in responding to calls and defined response times
• Clear reporting and recommendations on the next steps
• Overview of costs and maintenance needs

A service contract with HD is not just a maintenance agreement – it is a partnership for stable, secure and cost-effective operation.